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CRM Solutions

Customer Relationship Management systems help your business communicate with prospects, share sales information, close deals and keep customers happy.

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    • Adobe Rolls Out Firefly Generative AI
    • Salesforce Goes All in on GPT with Einstein GPT
    • 20 Percent of Inbound Customer Service Contact Will Come From Machines by 2026
    • Instagram's End of Live Shopping Signals a Larger Social Commerce Bust
    • What Customer Service and Support Leaders Should Know About ChatGPT
    • Connected Reps Will Improve Contact Center Efficiency by 30 Percent, Gartner Finds
    • IDC Sees Marketing Campaign Management on the Rise Among SMBs

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  •       CRM CRM News Podcasts

    • UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience
    • Stand and Deliver (Or the importance of knowing when to stand in front of the rules)
    • B2B Content Marketing > Going Bold or Fading to Beige?
    • Conversational Marketing and the Customer Experience
    • The Power of Storytelling in Enhancing Customer Experience for Startups
    • How Stores Can Work Smarter (Not Harder) to Appease Today’s Customers
    • Why Retailers Should Employ an Omnichannel Customer Experience
    • How will retailers achieve ROI using Generative AI?

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