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CRM Solutions

Customer Relationship Management systems help your business communicate with prospects, share sales information, close deals and keep customers happy.

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    • CMOs Believe They Lack Sufficient Budget to Fully Execute Their Strategies
    • New Realities Drive Contact Center Transformation
    • Customers Still Prefer Voice Support
    • Companies Looking to MicroVideo for Customer Communications
    • G2 Reports Explosive Chatbot Growth
    • Adobe Rolls Out Firefly Generative AI
    • Salesforce Goes All in on GPT with Einstein GPT

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  •       CRM CRM News Podcasts

    • CRM Value Chain Enablers: Data & Analytics and Marketing/Sales/Service Processes
    • Leave Me Alone as the next CX
    • 6 Simple Ways to Improve Your Email Marketing Strategy
    • Building Stronger Customer Relationships: 10 Strategies for Effective Communication
    • Answering Your Top Questions About Adopting a Customer First Strategy
    • GigCX Can Help Leaders Navigate An Uncertainty Economy
    • Why Generative AI Can’t Create Real Thought Leadership Content . . . At Least Not Yet
    • Revolutionising In-Store Customer Experiences: Strategies for Success
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